You have been converted to prepaid? Know that it isn't your only option!
Published on 04/08/2020 in Service
To help you make the most of your current situation, here are the options available to you.
You have received the text message telling you that your subscription has been transferred to a Pay&Go prepaid card. You don't have to stay with Pay&Go, you can switch to another more advantageous mobile plan or even opt for a mobile subscription in a pack.
Important to know: you keep your number in all scenarios!
1. I would like to take out a more advantageous subscription
Need unlimited calls and SMS or even ultra-fast unlimited data on our 5G network? Our mobile subscriptions offer you all that. What's more, when you order online, you'll benefit from the current web promotion!
2. Why not a mobile subscription in a pack?
Would you like a tailor-made pack for each member of the family? Combine internet, TV and mobile subscription according to your needs for an attractive price, with our Flex packs. And you can take advantage of our current web promotions if you order online.
3. I'm gonna use my prepaid card
Discover the advantages of your Pay&Go prepaid card. Maybe it suits you?
I want to know more about PayGo+
To activate your Pay&Go prepaid card, identify yourself online. It only takes a few minutes. Get an ID card or a bank card and identify yourself easily.
4. My registration is done, but I don't have call credit yet.
Just top up your card with call credit and you're done. You will even receive a free reload bonus (3GB if you reload for €15 online)!
Katleen
Being efficient, that's my ‘thing’. Expect concrete tips, apps and services that will make it easy for you!