Keeping in touch: 9 tips to build customer loyalty

Published on 14/08/2019 in Tech, tips & tricks

Thanks to sustained efforts from your sales team, your business regularly attracts new customers. After the acquisition phase, you must move on to the client retention phase: loyal customers are as important as new ones. And to build a strong relationship with every one of them, you need to do more than just sending a yearly Christmas card.

Keeping in touch: 9 tips to build customer loyalty

Improve your strategy. Here are 11 tips to make sure your clients come back and to build their loyalty. Check it out in French or Dutch here!


Building customer loyalty and creating a community around your brand is your daily challenge as an entrepreneur. With Bizz Online, your business starts on a solid foundation, and your online presence is in safe hands. A personally assigned expert will build and maintain your website while you focus on your business. And you can easily reach him/her if you need further assistance.

Discover Bizz Online now !

Proximus Business

Your source for telecom and ICT news for SMEs

Other articles of Proximus Business