You’re a professional. So are we. Become Proximus Business!

Your transfer without worries, we’ll take care of it

Verify if you can use the Easy Switch procedure. This means that Proximus takes care of everything, from cancellation at your current provider to full installation by our technician.

If Easy Switch doesn't apply, you can cancel your contract with your current provider as soon as the installation is done via letter, phone or mail.

Your contact numbers

Will you transfer your (fixed and/or mobile) numbers to Proximus? Don’t cancel them, Proximus takes care of the transfer.

The devices of your current provider

Are you renting devices at your current operator? Make sure to return these devices, as Proximus doesn’t support them. You will need a new modem and/or decoder from Proximus.

Yes, Telenet uses coax kabel, Proximus uses fiber or copper and also ethernet cabling or wifi.

Our technicians only install Proximus devices, they don’t remove devices from other providers and don’t take them along.

When you take a mobile subscription at Proximus, you automatically receive a new SIM card, even when you keep your number. You can transfer your contacts, but we also provide this service in the point of sales.

The e-mail address (e.g. @telenet.be) stays valid for max. 18 months after your transfer. Time enough to warn your friends and family about your new address!

Do you have a personalised e-mail address @yourcompany.be? This web space stays available for 6 months, but your domain name will be deleted when you cancel your services. Subscribe to a paying domain name to keep your web space online.

More info about domain names