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Customer number (optional) It can be found on the left corner of your last bill or payment statement, next to the document number {{errorMessages.CusI.required}} {{errorMessages.CusI.pattern}} {{errorMessages.CusI.pattern}} {{errorMessages.CusI.pattern}} {{errorMessages.CusI}} {{errorMessages.CusI.pattern}}

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Prefix {{errorMessages.CALLBACKCLICountry.required}} {{errorMessages.CALLBACKCLICountry}}

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Describe your request (optional) {{errorMessages.describe.required}} {{errorMessages.describe.pattern}}

I would like to be kept informed about products, services, contests and promotions of Proximus. To this end, Proximus may store my personal data in its files and may contact me, including by phone and via electronic channels such as e-mail, SMS and social media. I’m aware that my data is processed in accordance with Proximus' privacy notice which informs me how to manage my privacy settings.

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Galaxy S24

iPhone 15

Questions about your online order

Do you have a question about the device or gift voucher you have ordered online? Fill in this form and we will contact you as soon as possible.

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Questions about your online order

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