Setting up your Internet and TV

Simple, easy and fast for everyone

Stress-free installation tailored to your needs

Want to become a customer or add a product as a current customer? Nothing could be easier!

When processing your order, we assess the technical situation of your home and provide you with advice on the most suitable installation:

  • Self-installation: if the technical situation allows it, we'll send you the equipment within 3 days for quick and easy installation.
  • Installation by a technician: if required, our technician will take care of everything. He will assess your needs and put his expertise to work so you can benefit from a complete, hassle-free installation.

Self-installation

  • Delivery of the equipment within 3 days to your home or to a bpost collection point.
  • Installation of your equipment (Internet Box(+), TV Box, Wi-Fi Booster(+), etc.) in just a few minutes.
  • You're ready to surf the web and watch TV!

Installation by a technician

  • Our technician will, together with you, determine the ideal place to set up your Internet Box(+).
  • He will install the equipment and cables needed to connect your Internet Box(+) to our network.
  • He will set up, connect and configure your equipment (Internet Box(+), TV Box, Wi-Fi Booster(+), etc.) using Wi-Fi and/or existing cables.
  • He will analyze your Wi-Fi network and suggest possible improvements.
  • He will show you how to use your new equipment and answer any questions you may have.
Promo

Free installation with Flex
(Value €59)

What happens during the visit of the technician?

Free installation: free installation by a technician (value: €59) for new Flex customers.