Fiber is coming to the East Cantons!

What is the role of GOfiber in relation to Proximus?

GOfiber builds and manages the fiber network in the German-speaking community. Proximus is a GOfiber partner and sells its fiber products and packs on the GOfiber fiber network.

Once GOfiber has completed the fiber installation in your street, Proximus will contact you to choose a fiber product or pack. After that, GOfiber will schedule a visit to install the fiber entry point in your home. Proximus will then finish the installation by connecting and activating the fiber to your modem.

For more information about GOfiber, visit its websiteOpens a new window .

What is Fiber to the Home (FTTH)?

Fiber is the technology of the future, transmitting data over long distances at the speed of light. But to take full advantage of its potential, the fiber cable has to be laid right to the heart of your home. That's why it's called Fiber to the Home (FTTH).

Proximus is the only Belgian operator to deploy on a large scale fiber to the home, in partnership with Fiberklaar in Flanders, Unifiber in Wallonia, and GOfiber in the German-speaking part of the country.

Most other operators, such as VOO, Orange or Telenet, claim to offer fiber, but use a coaxial cable for the last leg from the street to the home. However, these two types of connection are absolutely not equivalent. Only Fiber to the Home guarantees the best performance in terms of download and upload speeds, stability and latency. And on top of that, your home is ready for the future!

While Proximus is gradually rolling out fiber to existing homes in Belgium, new housing estates and apartment blocks are usually immediately connected to our fiber network, in consultation with the construction industry.

Do all operators offer the same fiber connection?

The answer is no.

Currently, the standard for "ultra-fast" or "Gigabit" Internet service is up to 1 Gigabit per second (or Gbps) download, and up to 50 Megabits per second (or Mbps) upload. Most operators, such as VOO, Orange or Telenet, claim to offer fiber, but use a coaxial cable for the last section, from the street to the home. This is not a Fiber to the home connection.

Proximus installs fiber directly inside its customers' homes, and also in partnership with Fiberklaar in Flanders, Unifiber in Wallonia, and GoFiber in the German-speaking part of the country. The fact that the fiber cable is connected directly to your home means that you have your own cable, not shared with your neighbours. So you're totally independent of any external interference factors. And that makes all the difference, because you get an ultra-stable connection and the fastest Internet in the country, with download speeds of up to 8.5 Gbps and upload speeds of up to 8 Gbps. And that's just the beginning! By opting for this cutting-edge technology, you're ready for the future.

But what does this mean in practice? Imagine you want to download the Lord of the Rings Trilogy (30 GB): while a 1 Gbps connection allows you to download it in 4 minutes, an 8.5 Gbps connection allows you to do so in just 28.24 seconds. Can you tell the difference?

Find out more about Fiber to the home.

Fiber has been installed in my street, does it mean that I benefit from it?

No, the fact that fiber has been installed in your street does not automatically mean that you benefit from it. To enjoy all its advantages, your home must be connected to the fiber network, which means a technician appointment is needed to install your fiber connection box, Internet Box(+), and activate your fiber connection.

If the network builder in your region is Fiberklaar, Unifiber, or GOfiber, two appointments will be necessary: the first to install your fiber connection box by one of these three builders, and the second to install your Internet Box(+) and activate your fiber connection.

Learn more about the installation.

What speeds can I expect with the fiber of Proximus?

With our fiber offer, you choose the Internet experience that fits your needs:

• Mega Fiber, ideal for homeworkers and streamers with speeds up to 500 Mbps in download and 500 Mbps in upload: high-speed Internet to meet the needs of multiple users with equal download and upload speeds.
• Giga Fiber, ideal for families with speeds up to 2.5 Gbps in download and 500 Mbps in upload: giga-fast Internet to meet the needs of multiple simultaneous users, up to 2 Wi-Fi Boosters for a better connection in every room of your home and a landline with unlimited calls in Belgium 24/7.
• Ultra Fiber, ideal for large families and gamers with speeds up to 8.5 Gbps in download and 1 Gbps in upload: the fastest Internet available in Belgium both in download and in upload to meet the needs of the most demanding Internet users, up to 2 Wi-Fi Boosters for a better connection in all rooms of your home and a landline with unlimited calls in Belgium 24/7.

Please note that in some specific cases, the cabling in your building only allows you to benefit from maximum speeds of 1 Gbps/500 Mbps. For more info, please contact your property manager or owner.

When will the fiber works start in your municipality?

• 2024: Butgenbach, Eupen, Hauset, Kelmis, Saint VIth
• 2025: Lontzen
• 2026: Bullingen, BurgReuland, Eynatten, Raeren

For more details, visit www.GOfiber.beOpens a new window .

All frequently asked questions