Taking over subscription(s)

Fill in the form. Once completed, we'll transfer the previous owner’s subscription(s) to you.

Identify yourself

This field is mandatory.

Check your contact details

You can find this number on your bill and in MyProximus {{errorMessages.TGCUSTOMERID.required}} {{errorMessages.TGCUSTOMERID.pattern}} {{errorMessages.TGCUSTOMERID.pattern}} {{errorMessages.TGCUSTOMERID.pattern}} {{errorMessages.TGCUSTOMERID}} {{errorMessages.TGCUSTOMERID.pattern}}
{{errorMessages.TGFIRSTNAME.required}} {{errorMessages.TGFIRSTNAME.pattern}} {{errorMessages.TGFIRSTNAME.pattern}} {{errorMessages.TGFIRSTNAME.pattern}} {{errorMessages.TGFIRSTNAME}} {{errorMessages.TGFIRSTNAME.pattern}}
{{errorMessages.TGLASTNAME.required}} {{errorMessages.TGLASTNAME.pattern}} {{errorMessages.TGLASTNAME.pattern}} {{errorMessages.TGLASTNAME.pattern}} {{errorMessages.TGLASTNAME}} {{errorMessages.TGLASTNAME.pattern}}
{{errorMessages.TGEMAIL.required}} {{errorMessages.TGEMAIL.pattern}} Please match the e-mail address above {{errorMessages.TGEMAIL.pattern}} {{errorMessages.TGEMAIL.pattern}} {{errorMessages.TGEMAIL}} {{errorMessages.TGEMAIL.pattern}}
{{errorMessages.TGPHONECountry.required}} {{errorMessages.TGPHONECountry}}
{{errorMessages.TGPHONEPhone.required}} {{errorMessages.TGPHONEPhone.pattern}} {{errorMessages.TGPHONEPhone.pattern}} {{errorMessages.TGPHONEPhone.pattern}} {{errorMessages.TGPHONEPhone}} {{errorMessages.TGPHONEPhone.pattern}}

My full address

{{errorMessages.lomKey}} The field is mandatory
I would like to change my contact details to receive communications
{{errorMessages.updateTGContactDetails.required}}
{{errorMessages.TGCONTACTFIRSTNAME.required}} {{errorMessages.TGCONTACTFIRSTNAME.pattern}} {{errorMessages.TGCONTACTFIRSTNAME.pattern}} {{errorMessages.TGCONTACTFIRSTNAME.pattern}} {{errorMessages.TGCONTACTFIRSTNAME}} {{errorMessages.TGCONTACTFIRSTNAME.pattern}}
{{errorMessages.TGCONTACTLASTNAME.required}} {{errorMessages.TGCONTACTLASTNAME.pattern}} {{errorMessages.TGCONTACTLASTNAME.pattern}} {{errorMessages.TGCONTACTLASTNAME.pattern}} {{errorMessages.TGCONTACTLASTNAME}} {{errorMessages.TGCONTACTLASTNAME.pattern}}
{{errorMessages.TGCONTACTEMAIL.required}} {{errorMessages.TGCONTACTEMAIL.pattern}} Please match the e-mail address above {{errorMessages.TGCONTACTEMAIL.pattern}} {{errorMessages.TGCONTACTEMAIL.pattern}} {{errorMessages.TGCONTACTEMAIL}} {{errorMessages.TGCONTACTEMAIL.pattern}}
{{errorMessages.TGCONTACTPHONECountry.required}} {{errorMessages.TGCONTACTPHONECountry}}
{{errorMessages.TGCONTACTPHONEPhone.required}} {{errorMessages.TGCONTACTPHONEPhone.pattern}} {{errorMessages.TGCONTACTPHONEPhone.pattern}} {{errorMessages.TGCONTACTPHONEPhone.pattern}} {{errorMessages.TGCONTACTPHONEPhone}} {{errorMessages.TGCONTACTPHONEPhone.pattern}}

Take-over details

Take over procedure

The previous owner will pay the costs up to the day of transfer

  • Take over date: {{hasProperty('TRANSFERDATE', model['TRANSFERDATE']) || 'Today'}}

Subscription(s) to be taken over

  • Fixed line subscriptions: {{hasProperty('FIXCLE', model['FIXCLE']) || 'None'}}
  • Mobile subscriptions: {{hasProperty('MOBCLE', model['MOBCLE']) || 'None'}}

Domiciliation

With direct debit, your monthly bills are paid automatically. So you avoid reminders, extra charges or service interruptions.

I wish to activate direct debit
{{errorMessages.INVOICELC.required}}
{{errorMessages.TGIBAN.required}} {{errorMessages.TGIBAN.pattern}} {{errorMessages.TGIBAN.pattern}} {{errorMessages.TGIBAN.pattern}} {{errorMessages.TGIBAN}} {{errorMessages.TGIBAN.pattern}}
{{errorMessages.INVOICECH.required}} {{errorMessages.INVOICECH.pattern}}
I would like to change my contact details for billing communication
{{errorMessages.updateTGBillingDetails.required}}
{{errorMessages.BILLINGTGCUSTOMERID.required}} {{errorMessages.BILLINGTGCUSTOMERID.pattern}} {{errorMessages.BILLINGTGCUSTOMERID.pattern}} {{errorMessages.BILLINGTGCUSTOMERID.pattern}} {{errorMessages.BILLINGTGCUSTOMERID}} {{errorMessages.BILLINGTGCUSTOMERID.pattern}}
{{errorMessages.BILLINGTGFIRSTNAME.required}} {{errorMessages.BILLINGTGFIRSTNAME.pattern}} {{errorMessages.BILLINGTGFIRSTNAME.pattern}} {{errorMessages.BILLINGTGFIRSTNAME.pattern}} {{errorMessages.BILLINGTGFIRSTNAME}} {{errorMessages.BILLINGTGFIRSTNAME.pattern}}
{{errorMessages.BILLINGTGLASTNAME.required}} {{errorMessages.BILLINGTGLASTNAME.pattern}} {{errorMessages.BILLINGTGLASTNAME.pattern}} {{errorMessages.BILLINGTGLASTNAME.pattern}} {{errorMessages.BILLINGTGLASTNAME}} {{errorMessages.BILLINGTGLASTNAME.pattern}}
{{errorMessages.TGBILLINGEMAIL.required}} {{errorMessages.TGBILLINGEMAIL.pattern}} Please match the e-mail address above {{errorMessages.TGBILLINGEMAIL.pattern}} {{errorMessages.TGBILLINGEMAIL.pattern}} {{errorMessages.TGBILLINGEMAIL}} {{errorMessages.TGBILLINGEMAIL.pattern}}
{{errorMessages.TGBILLINGPHONECountry.required}} {{errorMessages.TGBILLINGPHONECountry}}
{{errorMessages.TGBILLINGPHONEPhone.required}} {{errorMessages.TGBILLINGPHONEPhone.pattern}} {{errorMessages.TGBILLINGPHONEPhone.pattern}} {{errorMessages.TGBILLINGPHONEPhone.pattern}} {{errorMessages.TGBILLINGPHONEPhone}} {{errorMessages.TGBILLINGPHONEPhone.pattern}}
{{errorMessages.COREQAPPROVAL.required}} {{errorMessages.COREQAPPROVAL.pattern}}
{{errorMessages.LEGALNOTICE.required}} {{errorMessages.LEGALNOTICE.pattern}}
Phone Directory and Directory Assistance Service:
{{errorMessages.FREELISTING.required}}
{{errorMessages.SEARCHNAME_ADDR.required}} {{errorMessages.SEARCHNAME_ADDR.pattern}}

You can change your preferences and directory details in MyProximus at any time. Your data will be processed in accordance with our privacy policy

{{errorMessages.REMARKS.required}} {{errorMessages.REMARKS.pattern}}

Summary: is all info OK?

Your data


{{step.title}}
  • {{field.title}} :
    Yes No {{hasProperty(field.name,model[field.name])}}
    Slot :
    {{convertToDisplay(model[field.name])}}
    Slot :
    {{model[field.name]}}
    {{field.title}} :
    {{model[field.name].fuzzySearch}}
    {{field.title}} :
    {{model[field.name].streetName}} {{model[field.name].houseNumber}} {{model[field.name].houseNumberSuffix + ','}} {{model[field.name].zipCode}} {{model[field.name].cityName}}

By filling in this form you are providing Proximus with your personal data. Proximus, as data controller, process your data solely for the purpose of contacting you for follow-up communications and based on its legitimate interest of facilitating the cease of the products of the concerned customer. We will not contact you for promotional purposes.

Proximus will keep your data for a period of 14 months after their collection.

You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data. To exercise your rights, you can contact the Proximus Data Protection Office, either by e-mail at privacy@proximus.com, or via this web form, or by post at Boulevard du Roi Albert II, 27, 1030 Brussels. To learn more about how Proximus process your personal data and how to exercise your rights, please consult our privacy policy.

In accordance with Article 77 GDPR, you also have the right to lodge a complaint with the Belgian Data Protection Authority.

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