New Proximus product?
Install your Internet and/or TV
As you have recently purchased a new Proximus subscription, discover the next steps for installing your Internet and/or TV, as well as some practical information about your products.
In this document (PDF, 124Kb, in french), you will find the following information:
- All the communications you will receive from us.
- The date/time you can carry out your installation.
- All the details about the installation by a technician.
- What we expect you to do.
- What we do for you.
- What we do not do for you.
Start well and quickly with your product
- TV (PDF, 2MB, in French)
- TV (PDF, 2MB, in Dutch)
- Internet (PDF, 58KB, in French)
- Internet (PDF, 56KB, in Dutch)
- Mobile Internet (PDF, 85KB, in French)
- Your mobile subscription in a Pack (PDF, 58KB, in French)
- Your Proximus subscription in a Pack (PDF, 51KB, in Dutch)
- Smart Services for your landline (PDF, 591KB, in French)
- Smart Services for your landline (PDF, 580KB, in Dutch)