Everything for your smartphone

Find all the services you need

Keep your smartphone safe

Insure your smartphone

Protect your smartphone against damage to the front glass and buttons or even against oxidation, theft & fraudulent use of your SIM card.

As from 6.99 /month

Norton antivirus

Don't give viruses and hackers a chance, protect your phone. You'll also be able to track your smartphone easily in case it gets stolen.

First month free of charge

As from instead of €2.99 0 /month
during 1 month

Protect your device

Cover your smartphone (front and back) or smartwatch with a protective layer: ideal against scratches and dents! Available in classic, privacy matt or extra!

Choose your screen coating as from 35.99

Problems with your smartphone?

Repair in your Proximus Shop

Have your smartphone repaired in our Shops without an appointment. We will contact you as soon as the repair is completed.

Free replacement smartphone

Is your phone lost, stolen or broken? We'll lend you a smartphone for free for 30 days. Time enough for a repair or a new device

A new smartphone?

Make an eco-responsible choice.

Recycle your old device and earn cash

When you recycle your old phone, you recycle precious natural resources! Bring it to a Proximus Shop: it is valuable even if it is no longer working.

Go for a refurbished smartphone

Good for the planet, good for your wallet.

Choose a smartphone with the best Eco Rating

The Eco Rating gives you an idea of the ecological impact of a new smartphone.

Order an eSIM, the virtual SIM card

Check out if your smartphone is compatible with the digital eSIM card

Do you want a smartphone at a reduced price with a subscription?

From €9 with subscriptions

Configuring your new smarphone

Want our help with your smartphone, need a full configuration or a training?

Free

Basic configuration

We replace or install your SIM card and show you how to use your new smartphone, basic configuration included.

Advanced configuration

We make sure that you can surf, send e-mails and install applications. On top, we transfer your contacts, photos, videos and multimedia files.

Price: 10

Personalized training

Need a full training on how to use your smartphone? It’s possible in your Proximus Shop.

Price: 20