Fiber is coming to your city!

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Free installation and activation

  • Ultra-fast and unlimited Internet
  • Free installation and activation
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The 3 advantages of Fiber to the Home

Ultra-fast Internet

Unmatched speeds so you can download and upload documents, photos, series or games in no time.

Ultra-stable connection

A flawless connection for the whole family, on all your connected devices, and anywhere in your home.

Ultra-low latency

Almost instantaneous reaction time with no lag or interruption to give you the edge over your opponents.

Proximus fiber, directly to your home, is the best

Proximus and its partners (Fiberklaar, Unifiber, GoFiber) are the only Belgian operators to install end-to-end fiber on a large scale, right to the heart of your home, unlike most competitors who use coax cables for the last few meters. It makes all the difference in terms of speed, stability and latency.

Download

Download the video game Valorant (30 GB)

Proximus Ultra Fiber - 8.5 Gbps
Downloaded in 30 s
Proximus Giga Fiber - 2.5 Gbps
Downloaded in 1 min 36
Copper - 100 Mbps
Downloaded in 40 min

Upload

Share a vacation album with your family (10 GB)

Proximus Ultra Fiber - 1 Gbps
Uploaded in 1 min 20
Proximus Giga Fiber - 500 Mbps
Uploaded in 2 min 40
Copper - 30 Mbps
Uploaded in 44 min 27

How is fiber installed at my address?

Fiber installation is different for each address

Fiber installation varies depending on your location and the type of property you own. Find all the information on our dedicated page.

Fiber comes with state-of-the-art equipment

Our Internet Box+ with the latest Wi-Fi 6E technology and Wi-Fi Boosters+ with Mesh technology provide fast, secure, and reliable Wi-Fi throughout your home.

Convinced by fiber?

Discover our fiber products, available in packs or as internet only.

Questions that you may still have

Fiberklaar is the network builder, which will install the fiber to your home, and which offers you free installation (conditions). Proximus offers its products and services on the Fiberklaar network (valid for Fiber Packs) and will activate the products free of charge.

Your fiber connection is completely free of charge for every activation of a Fiber pack, whether you are an existing Proximus customer or not. If you opt for another fiber product outside the pack, for example Internet Fiber, a fee of € 59 will be charged for a new installation.

By letting us know your are interested in fiber, you are making sure you will receive free installation and activation of your future Proximus Flex Fiber pack (see conditions).

It all depends on your current pack, your options... and the pack you will choose. Once fiber has been pre-installed, you will be able to choose the Fiber pack that suits you best.

No, you can always change or cancel your application at any time and free of charge. You are also always free to choose another operator for fiber.

Discover the different installation steps (and a short video) on Fiberklaar's website: https://www.fiberklaar.be/nl/aanlegNew window

Once the fiber entry point is installed in your home, we will come and install the modem and activate your fiber product(s).

You can contact one or the other. Your request will be transferred either way. However, submitting your request to Proximus gives us an indication that you wish us to get back to you with a Fiber pack proposal, as soon as has completed the fiber installation in your home.

Want to know more about fiber?

Customer service

Fiber events

The Terms and Conditions and Pricelist & tariffs apply.

Unlimited data volume

Personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via Proximus+. More information: proximus.be/internetpolicy(PDF, 151 KB) .

Fastest Internet in Belgium

  • Based on analysis by Ookla®(PDF, 372 KB) of Speedtest Intelligence® data, of Speedtest Intelligence® data, Proximus fiber via Speedtest Enrichment API vs top-providers, Belgium, Q3-Q4 2024. Ookla trademarks used under license and reprinted with permission.
  • Based on maximum speeds: Comparison of the highest maximum speeds(PDF, 103 KB) offered by Proximus, VOO, Orange and Telenet. Only with Giga/Ultra Fiber and if your address is eligible for fiber.

Best fixed Internet performance

Results from the 2024 fixed connections barometer(PDF, 2 MB, in French) published on 13/01/2025 by the independent company nPerf. Results based on 404 764 tests carried out between 01/01/2024 and 31/12/2024 on fixed networks (xDSL, HFC, FTTx) in Belgium. Barometer and methodology available on nPerf.com.

Free installation for all Internet Fiber customers whose installation address is eligible for fiber, according to the terms and conditions of Fiberklaar ( www.fiberklaar.be/aanpakOpens a new window ), the company in charge of building the fiber network. The services will only be activated on the condition that fiber is actually rolled out by Fiberklaar and installed by one of our technicians at your address. Activation by a technician included for any subscription to a Fiber pack. If you opt for another fiber product outside the pack, for example Internet Fiber, an activation cost of €59 will be charged for a new installation.

Why choose fiber?

Fiber is the guarantee of an ultra-fast and an ultra-stable Internet no matter how many devices or people are connected. Fiber offers ideal conditions for the biggest fans of online gaming and video games, and also for users eager to download or upload at the speed of light.

Fiber and copper speed comparative table
Download time for a 10 GB file Upload time for a 10 GB file
Fiber 10 Gbps technology 9,4s 1min20
Fiber 1 Gbps/100 Mbps 1min20 13min20
Copper 100 Mbps/30 Mbps 13min20 44min27

The advantages of fiber:

  • Fiber offers an ultra-fast Internet connection
  • Fiber offers a very stable Internet connection
  • Fiber lets you watch television in very high definition
  • Fiber costs no more than a standard connection
  • Fiber increases the value of your home
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