Workplace as a Service (WPaaS)

With Workplace as a Service (WPaaS), Proximus NXT helps companies to set up their digital workplace in a smart and efficient way. WPaaS provides a complete workplace solution as a flexible, scalable service, including devices, applications, and IT support, with no upfront investments. You typically pay per user, ensuring predictable IT costs.

WPaaS is primarily cloud-based, ensuring that employees always have secure access to the right data and applications, anytime, anywhere. It enables seamless collaboration between colleagues, customers, and suppliers. WPaaS also significantly reduces the IT burden: Proximus NXT takes care of management, security, and updates, allowing your business to focus on what really matters.

Yes, our WPaaS solution is not a one-size-fits-all package. We use proven building blocks but tailor the solution to your specific business needs. This flexibility ensures that WPaaS fits perfectly with your organization's unique requirements.

The primary goal of WPaaS is not cost reduction, but full transparency of IT spending. However, working with Proximus NXT can often lead to cost optimization. Do you already have a clear view of your current IT spending? Consider both direct costs and hidden costs, such as lost productivity due to an unstable IT environment or inadequate IT support.

WPaaS ensures that employees remain productive from anywhere, whether they are working from home, in the office, or on the go. This is achieved through:

• Cloud-based collaboration tools such as Microsoft Teams and Webex
• Secure connectivity through VPN and SD-WAN
• AI-powered automation for a better work experience
• Scalable IT solutions, that adapts to the needs of the workforce
• Offering great support where necessary

Security is a core component of WPaaS. Depending on the package customized for your business, this may include the following:

• Data encryption for both storage and transmission
• Zero-trust network architecture for advanced protection
• 24/7 monitoring and threat detection
• Automatic security updates and patch management
• GDPR and ISO 27001 standards compliance
• Advice on Identitiy & Access Management (IAM).

Our WPaaS solution is flexible and adapts to your existing IT environment.

We can:

• Extend your current systems with additional services
• Seamlessly integrate WPaaS with your existing IT solutions
• Run WPaaS alongside your current infrastructure.

The best approach depends on your specific needs and the services you choose.

Yes, your internal IT team is still essential. WPaaS is not a full IT outsourcing solution, but rather a way to relieve your team of routine or non-core IT tasks. This allows your IT professionals to focus on strategic initiatives and critical business operations.

No, a full migration is not required. Proximus NXT can manage specific IT services and work seamlessly with your existing providers. We ensure smooth integration and can coordinate with other IT partners when needed, giving you the flexibility to maintain control without sacrificing efficiency.

Digital Employee Experience (DEX) refers to how employees interact with the digital tools and technologies in their work environment. It includes everything from productivity tools and communication software to IT support systems. DEX is critical to an efficient and satisfying workplace, as it directly impacts employee productivity and job satisfaction.

A successful digital workplace relies heavily on a positive DEX. This is measured by factors such as the smoothness of applications, user-friendliness of systems, and the quality of IT support. Companies that understand their employees’ needs and invest in optimal digital work experience benefit from higher engagement and improved workplace performance.

WPaaS is designed to improve the digital employee experience (DEX) by providing a stable, efficient, and easy-to-use IT environment.

Key benefits include:

• Seamless access to tools and applications
• Proactive IT support and fast issue resolution
• Minimized downtime, ensuring uninterrupted productivity
• A frustration-free IT experience that allows employees to focus on their core tasks.

A strong DEX strategy leads to higher employee satisfaction, increased productivity, and better business results.

Managing everything in-house requires high upfront investments and a heavy workload. WPaaS, on the other hand, offers:

• Scalability - IT grows with your business
• Cost transparency - Predictable expenses
• Security & compliance - Automatic updates and monitoring
• Ease of use - One contract, one point of contact, full support

For companies supporting hybrid work or those that prefer not to invest in their own IT support, WPaaS is a smart choice.

WPaaS delivers a complete digital workplace, including hardware, software, management, and support.

DaaS (Device as a Service) is a subset of WPaaS that focuses specifically on providing IT hardware on a subscription basis.