I already benefit from the social rate

If you are already a beneficiary of the existing social rate, the new scheme has no direct impact on you, and you can continue to enjoy various discounts on your internet or bundle subscription.

As a reminder, these discounts include:

  • 50% discount on installation fees for an internet or fixed-line connection.
  • Up to €8.40 per month off the price of an internet, fixed-line, or mobile phone subscription.
  • €3.10 per month off any potential out-of-bundle consumption.

However, starting from March 1, 2024, these discounts will be discontinued if:

  • You change your subscription.
  • You switch to a different operator.
  • You move your services to a different address.
  • The subscription you have is no longer offered.

These discounts may also be discontinued if you are no longer eligible for the social rate.

In the event that your social tariff is discontinued for any of these reasons after March 1, 2024, you still have the option, if you are still eligible for the social rate, to apply for one of our social internet offerOpens a new window .

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