Reboot the fiber modem
The fiber modem is a small device set up between the fiber outlet and your Internet Box/b-box. Several models are available (see image above). It is connected to the red WAN port on the Internet Box/b-box by an Ethernet cable.
- Switch off the fiber modem by pressing the ON/OFF button on the back of the device.
- Wait a few seconds.
- Switch the fiber modem back on by pressing the ON/OFF button.