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Other settings Reboot, backup and reset

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  • If you’re experiencing performance issues with your device, or you’re having trouble removing a file, doing a reboot or factory reset can fix this. A reboot means turning your device off and then on again. A factory reset restores a device to its original manufacturer settings, erasing your personal information, settings, contacts and photos. However, before performing a factory reset, you should always backup your device to save everything you have on your device.

  • Reboot Your Device

    When you turn your device off and on again, you reboot your device’s operating system and all your apps, which can help to fix any bugs or issues affecting your device. After the reboot, your device will restart as usual with all your personal data, files and apps intact. However, you may lose any unsaved data from applications that were still running before the reboot. If your device is frozen and you cannot turn it off, you can force reboot.

  • Backup Your Device

    Protect all the hard work and meaningful memories stored on your device by regularly saving your data as a backup. This allows you to restore your device to its last backup and recover your settings, contacts, and photos in case of device or system corruption or failure. How often you should backup your device depends on two things: the frequency of new data and the importance of the data. Recommendations range from daily, weekly, to monthly. You should always perform a backup before restoring your device to its factory settings.

  • Reset Your Device

    If rebooting your device did not resolve a chronic issue such as freezing, a factory reset may help. A reset will not harm your device nor delete its operating system, but it will delete all your saved data including photos and contacts. Note: It’s important that you backup your device before you proceed, or you may lose important data.
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