Voicebot improves service to seniors
Published on 09/12/2020 in Customer talks
More and more organizations are discovering what AI has to offer. AG Insurance decided to install a voicebot on Phil at Home, their digital service platform for seniors.
![Voicebot improves service to seniors](/dam/jcr:1212c9e7-0179-4fbd-b31b-e2491d415b37/cdn/sites/iportal/images/blogs/articles/cor/phil-at-home-blog-en~2021-02-23-12-00-48~cache.jpg)
Seniors hoping to live independently at home for as long as possible benefit from extra support at home. With Phil at Home, a digital service platform specifically targeting the elderly, AG is doing its best to respond to that need. To make their platform more user-friendly for “analog” seniors, AG is relying on a Proximus-developed voicebot.
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