How to improve your Wi‑Fi?

Our tips for a better wi‑fi step by step

  1. Your Wi-Fi
  2. How does Wi-Fi work?
  3. b-box 3 or Internet Box?
  4. Restart
  5. Wi-Fi on the b-box
  6. We have checked your b-box/Internet Box
  7. Location
  8. Blocking elements
  9. Wi-Fi repeater
  10. Network OK
  11. Devices
  12. Large users
  13. Use
  14. Age
  15. Your device works!
  16. Personalised assistance
  17. Enter a Proximus number
  18. Custom contact

Better Wi-Fi is possible

Too bad your Wi-Fi is not optimal.

Follow these steps with us. Afterwards your Wi-Fi will be better, in 90% of the cases.
That's why we offer a guarantee: if the situation isn't better after that, one of our experts will help you at the end of these three parts by telephone:

  1. Check your b-box/Internet Box,
  2. Optimise your Wi-Fi,
  3. Check your devices.

Don't worry: no technical knowledge is required and it is completely free.