Contact us
We’re preparing your personalized experience
It’s almost ready...
Find a solution fast
Get 24/7 chat help
With powerful AI (Artificial Intelligence)
Get an instant solution with this. You have a complex situation? During office hours, Proximus Assistant connects you with a real-life colleague.
Call us
From Belgium
0800 55 800 0800 55 800
From abroad
+32 475 15 60 30 +32 475 15 60 30
Be smart and fast: have your customer number and your line number ready.
For administrative questions, also keep the last 4 digits of your bank account handy.
Lost or stolen mobile? We'll block your SIM card immediately, 24/7.
Opening hours
Select the opening hours for the service
you need:
Weekdays: from 8 AM till 8 PM
Saturdays: from 9 AM till 5:30 PM
Sundays and bank holidays: closed
Weekdays: from 8 AM till 8 PM (till 6:30 PM for payments)
Saturdays: from 9 AM till 5:30 PM
Sundays and bank holidays: closed
Weekdays: from 8 AM till 10 PM
Saturdays: from 9 AM till 10 PM
Sundays and bank holidays: closed
Couldn’t find an answer?
