Ultra-fast
Enjoy up to 40% faster Wi-Fi thanks to Wi-Fi 6 technology.
More stable
Experience a smooth connection, no matter how many devices you connect.
Better coverage
Stay connected anywhere in your home, thanks to our powerful Wi-Fi Boosters.
More secure
Benefit from a secure network, with reinforced protection against intrusions.
Stream your favourite show, game with friends or surf in every corner of your home and experience the future of Wi-Fi today. The cutting-edge Wi-Fi 6 technology within our Internet Box ensures that your online experience is not just faster, but also more reliable than ever before. Our Wi-Fi is ultra-fast and ultra-stable, your experience is seamless. Wi-Fi coverage without limits.
The Mesh technology included in our Wi-Fi Boosters automatically optimizes the coverage and performance of the Wi-Fi network in your home. This ensures you enjoy a seamless connection everywhere in your house.
Connect all your devices at once without any issues and enjoy smooth and uninterrupted online interactions. Our Internet Box is designed to handle more connections simultaneously without interference from other networks. Benefit from a secure network, with reinforced protection against intruders.
Upgrade to the latest equipment & enjoy the best Wi-Fi experience
For an apartment or a small house, the Internet Box alone is sufficient to enjoy good Wi-Fi coverage throughout your home.
For homes with 2 floors, we recommend the Internet Box and one Wi-Fi Booster to ensure good coverage throughout your entire home.
For homes with three floors, we recommend the Internet Box and two Wi-Fi Boosters to ensure good coverage throughout your entire home.
Configure your Wi-Fi password through the Proximus+ app to suit your preferences, making personalization straightforward and user-friendly.
Need one or more Wi-Fi Booster(s)? Order it (them) via the Proximus+ app and install it (them) in 1-2-3!
Test your Wi-Fi speed and strength in any room thanks to Smart Wi-Fi. You’ll get real-time advice in the Proximus+ app to improve it if needed.
Manage the connectivity time of your family, by turning the Wi-Fi access off in a few clicks via the Proximus+ app.
Connect the DSL cable and plug it into the blue DSL port.
Connect the box to the electrical outlet and press “power”.
Once all the indicators on the front are lit, you can set up your Wi-Fi Booster(s).
Wi-Fi 6E represents a major step forward with the addition of a third frequency band, to benefit from even faster, more powerful Wi-Fi.
Ultra Fiber customers will be the first to benefit from this Wi-Fi 6E from July, subject to certain conditions. Other Ultra Fiber customers and Giga Fiber customers, who also have an Internet Box+, will follow progressively in the coming months.
Wi-Fi 6 is the new Wi-Fi generation, also known as Wi-Fi 802.11 ax. including improvements compared to previous versions. The new Internet Box uses Wi-Fi 6.
Compared to Wi-Fi 5, Wi-Fi 6 has several advantages:
If you experience poor coverage or slow Wi-Fi, you can improve the quality of your network! Some easy tips and tricks will help you get the most out of your Wi-Fi at home.
Not a customer yet?
Our new Internet Box has Wi-Fi 6 and is included in our Flex pack combinations with superior internet experience.
Already a customer?
Log in to Proximus+ app & upgrade to the new Internet Box to transform your Internet experience with Wi-Fi 6. If you have a Flex pack with superior Internet experience it's free, for any other Internet product, it's €49. Note that you can only do this in the application, not via MyProximus web.
Yes, all your existing devices will continue to work even if you have a new Internet with Wi-Fi 6. However, to fully benefit from the Wi-Fi 6 advantages, your device must support Wi-Fi 6.
Many Wi-Fi 6 ready devices are already on the the market. To check if a device support Wi-Fi 6, look in the product specifications for Wi-fi 6 or ‘AX’.
Yes, you can! Log in to Proximus+ app and upgrade to the new Internet Box to transform your Internet experience with Wi-Fi 6. If you have a Flex pack with superior Internet experience it's free, for any other Internet product, it's €49. Note that you can only do this in the application, not via MyProximus web.
After receiving your new Internet Box, a shipping label will be sent to you to to send back your previous modem. We will take good care of it and give it a second life! If you don’t send back your equipment in the given time frame a fee will be charged.
By upgrading to the new Internet Box in Proximus+ app, your current Wi-Fi credentials will be saved to your new Internet Box and all your devices will seamlessly reconnect!
Of course, we’re here to help! Click on "I need more help" on the bottom of this Support page to get extra support!
Smart Wi-Fi monitors your Wi-Fi experience remotely and suggests by means of the Proximus+ app pro-active actions to improve your Wi-Fi experience, for example by providing tools to optimise Wi-Fi Boosters placement or by suggesting to add supplementary Wi-Fi boosters for a better coverage.
In addition, Smart Wi-Fi manages all your connections and automatically adapts to provide you with the best Wi-Fi coverage at home:
This is possible thanks to a smart usage of both available Wi-Fi frequency ranges (2.4 GHZ and 5 GHZ) in function of your device capabilities, the bandwidth needs of the device and the usage of other devices.
And thanks to a seamless connection between your b-box/Internet Box and your Wi-Fi boosters.
All new Proximus customers benefit from this “Smart-Wi-Fi” service without the need to “activate” anything manually.
Existing customers can easily activate Smart Wi-Fi through the Proximus+ app without any cost.
Thanks to the Mesh technology, Wi-Fi boosters communicate with each other and give your whole home seamless Wi-Fi coverage, without loss of speed.
In function of usage of the network (number of devices, bandwidth need, etc.), in a mesh network, the way the different access points interoperate changes dynamically to always guarantee the best usage experience as possible.
Mesh Wi-Fi is only supported by our new Internet Box and Wi-Fi boosters.
